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Demystify Coaching and Unlock Potential in Your Team

Coaching for Performance presented by
Alan Stevenson

Through this course you'll learn

Coaching is a powerful tool for leaders to use, enabling them to unlock potential in their teams.

Balancing Leading, Managing and Coaching

Research over the past 10-15 years indicates successful managers are not only effective leaders but also have developed coaching skills to get the best out of their people.

The Definition of Coaching

Many people associate coaching with telling, teaching or directing others. Coaching is about asking powerful questions and encouraging others to discover their own solution.

The G.R.O.W. model

The GROW model is probably the most widely used model in the coaching world. It can be used as a way to have a successful coaching conversation.

Powerful Questions

Asking ‘powerful questions’ can help the person being coached to think in a new way about a problem or issue they are facing. 

Corridor Coaching

An effective coaching conversation can be completed in less than 5-minutes and is probably the type of interaction that many managers will have multiple times a week.

Awareness of Common Pitfalls

As a coach, learn what may be hindering your team's performance and how to help them overcome their own self doubt.

Adopt a Coaching Mindset

We know that people are promoted into positions of management mainly due to their technical ability. This can encourage them to be the problem solver for others that, in turn, means that people in their team depend on them for solutions. Adopting a coaching mindset helps leaders of teams build capability so that people are willing to offer other ways of solving issues and think of new ways of doing things.

Frequently Asked Questions

What are the benefits of coaching?

Coaching in organisation and leadership settings is an invaluable tool for developing people across a wide range of needs. The benefits of coaching are many; 80% of people who receive coaching report increased self-confidence, and over 70% benefit from improved work performance, relationships, and more effective communication skills. 86% of companies report that they recouped their investment on coaching and more (source: ICF 2009).

What’s performance coaching?

The international Coaching Federation (ICF) defines coaching as:...partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. The process of coaching often unlocks previously untapped sources of imagination, productivity, and leadership.Put in simpler terms, coaching is primarily about helping someone be the best version of themselves.

When would I consider being coached?

An individual or team might choose to work with a coach for many reasons, including but not limited to the following:Something urgent, compelling, or exciting is at stake (a challenge, stretch goal or opportunity).A gap exists in knowledge, skills, confidence, or resources.A desire to accelerate results.A lack of clarity with choices to be made.Success has started to become problematic.Work and life are out of balance, creating unwanted consequences.Core strengths need to be identified, along with how best to leverage them.

What skills do performance coaches need?

Two of the most critical skills to develop as a coach are listening and being able to ask powerful questions. Having high levels of both emotional and social intelligence will also help you to become a great coach.

Who needs coaching?

A short answer is that everyone could benefit from coaching, however not everyone enjoys being coached. Coaching should be an invitation and is very rarely effective when the person being coached has been ‘forced’ into the process and has not requested coaching or accepted an invitation to be coached.FAQ 1 description

Are there different types of coaching?

Coaching is often added to a various adjective to differentiate the focus of the coaching.For example, there is:
  • Life coaching
  • Relationship coaching
  • Career coaching
  • Mental health coaching
  • Wealth coaching
  • Etc.

Ultimately, the skill of the coach to focus on the interests of the person being coached through listening, being curious and asking powerful questions is what will determine the success of the coaching relationship
Meet the instructor

Alan Stevenson

I love listening to people. I love learning new things.I love coaching others. I’m not perfect and have good days and bad days but I always try and be a decent human being. I have more that 40-years’ of work experience and making mistakes, some big and some small. I have learned to own up to those mistakes, clean up when needed, learn and move-on. Working with people to be the best version of themselves is what I choose to do and if I can contribute, even just a little, to help someone on that journey then that is an amazing privilege that I never fail to appreciate.
Patrick Jones - Course author