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Become the culture change expert in your organisation

Introduction to Culture Change Presented by
Alan Stevenson

Elevate your knowledge of organisational culture

Using relevant models and frameworks, Culture Change Expert Alan Stevenson will demonstrate the link between leadership and organisational culture to help you assess where your organisation sits on the cultural maturity scale.

Understand the link between culture and Leadership

An organisation’s culture is determined by its leaders as they set the tone for what type of culture the team develops. This course will encourage you to reflect on areas within your leadership and how they are benefiting or hindering your culture.

Develop and embed trust within your team

Great teams are built upon trust which only exists in culturally mature organisations. This course explains what trust looks like and how to embed a foundation of trust throughout your team.

Course Content

This course will take you through the theory and practice behind workplace culture, including its history and theorists who have shaped our knowledge

4 Sections

This course covers four areas: What is Organisational Culture, The Link Between Organisational Culture, What is Leadership Development and Begin with Trust.

Links to trusted external resources

To complement our learning materials, we have provided links to external resources.

Coaching questions workbook

A workbook that combines the coaching questions posed by Alan throughout the course.


This course includes two of John Barclay’s culture change E-books, The Four Levels of Cultural Maturity and Five Traits of an Integral Culture.

18 short videos

Across the four sections are 18 bite-sized videos presented by Alan.


One internal and one external quiz to confirm your learning.

Frequently asked questions

What does organisational culture mean?

Professor Edgar Schein is someone who has spent his academic life researching and working with organisations on culture. This is one of his definitions:“I define culture as the sum total of everything an organisation has learned in its history in dealing with the external problems, which would be goals, strategy, how we do things, and how it organises itself internally,” which is how we’re going to relate to each other, what kind of hierarchy exists, etc. “These early learnings, if they are successful, become the definition but it’s always something that’s been learned. It’s not something that just can be imposed or that’s just there.”

Is workplace culture everyone’s responsibility?

The short answer is ‘Yes’, however the most senior people in any organisation bear great responsibility in enabling the type of culture they want to create. People will follow their lead, good or bad, and the results will follow.

What does a great workplace culture look like?

A recent article published by the Royal Melbourne Institute of technology (RMIT) titled ‘Establishing a positive workplace culture: definition, tips & why it's important’ includes the following characteristics of a positive workplace culture:
  • Purpose-driven company culture
  • Effective communication
  • A culture of feedback
  • Diversity Teamwork
  • Engagement and loyalty
  • Growth and development

What are the benefits of coaching?

Coaching in organisation and leadership settings is an invaluable tool for developing people across a wide range of needs. The benefits of coaching are many; 80% of people who receive coaching report increased self-confidence, and over 70% benefit from improved work performance, relationships, and more effective communication skills. 86% of companies report that they recouped their investment on coaching and more (source: ICF 2009).

Why is workplace culture important?

Another highly regarded person on organisational culture is Professor Geert Hofstede, and he shares the following on the importance of workplace culture:
“Organisational Culture is one of the most important factors determining business performance. It dictates how things are done in an organisation, and it can be a powerful force for good or bad. If we imagine an organisation as an engine, Organisational Culture would be the oil for that engine. The right culture can be the reason for the success of your organisational strategy while the wrong culture can lead to poor performance or even complete failure.”

How do you change workplace culture?

Changing an organisations workplace culture is never a simple, cookie cutter approach. There are models and methods that can be considered and applied but ultimately is relies on the senior leaders in the organisation (all the way to the board) and the level of commitment that they demonstrate. If the senior leadership do not provide the resources, then any desired change will fail.
Meet Your instructor

Alan Stevenson

I love listening to people. I love learning new things. I love coaching others. I’m not perfect and have good days and bad days but I always try and be a decent human being. I have more that 40-years’ of work experience and making mistakes, some big and some small. I have learned to own up to those mistakes, clean up when needed, learn and move-on. Working with people to be the best version of themselves is what I choose to do and if I can contribute, even just a little, to help someone on that journey then that is an amazing privilege that I never fail to appreciate.
Patrick Jones - Course author